Book a 10 minute video call with a doctor 24/7^
100% of fees covered for Bupa international members.
In an emergency, call 000
When to use Blua online doctors
Simple health issues that don’t need a physical check.
Requesting a prescription renewal or a referral to another doctor.
Asking for medical certificates if you need to take time off from your work or study.
Make sure you have your IHI
You’ll need an Individual Healthcare Identifier (IHI) number to receive prescriptions by SMS or email. If you don’t have one, it may take longer to get medication.
If you don’t already have an IHI, you will need to apply for one.
If you don’t already have an IHI, you will need to apply for one.
How do I make a booking?
Step 1
Confirm your Bupa member details. You can find them on your card or in myBupa.
Step 2
Find a time that suits you.
Step 3
Fill in your details and complete your booking.
What is Blua?
Blua is Bupa’s digital health platform. Blua connects eligible Bupa members to services like chemist delivery and online doctor appointments with doctors across Australia.
Blua partners with Doctors on Demand to provide this online doctors service.
The Blua benefits
100% of fees for Blua consultations covered for Bupa OSHC and OVC members.^
Speak to a doctor in a range of different languages.*
24/7 access to Australian online doctors when you have a simple medical issue.^
Private and secure video calls from the convenience and comfort of your own home.